Refund policy

REFUNDPOLICY
 Refunds
 Wedonot offer refunds or replacements when customers enter the wrong shipping address.
 Weoffer refunds if you meet the following:
 (1) Items must be sent in the same condition as you receive using our return label that is
 provided by our customer service representatives.
 (2) Email us at mendesecoo@gmail.com (Name, Order Number, and any information of
 why you are requesting a refund).
 Wehave a 30 day money back guarantee with a 30% restocking fee. Once everything is
 complete, we will process your refund and it make take 3-5 business days to process
 through your bank.
 Do not send your purchase back to the address from which it came.
 Returned to Sender
 If you provide the wrong address, and your order is returned to us by the mail carrier, we will
 reship it to you. You will need to pay a shipping and handling fee to cover the costs of
 reshipping. If you choose not to have us reship the order, we will refund you, but the refund
 will not include original shipping costs, priority processing or insurance. There will be a 30%
 restocking fee taken out of the refund as well.
Sometimes these packages are refused by the manufacturer and destroyed by the postal
 carrier. Sometimes they end up lost in transit. In any case in which we do not receive the
 package back, we can provide a 50% store credit towards a new item.
 If you provided the correct address, we will reship the order to the same address free of
 charge. If you want to change the address, you will need to pay the shipping and handling
 fee.
 Order Cancellation
 All of our products are printed on demand, especially for each customer at the time that they
 order. Because of this, we can only cancel or modify orders within the first 12 hours after
 purchase. Orders for Apparel, Mugs, and Ornaments cannot be canceled or modified at all.
 {EDIT AS NEEDED}
 Clearance Items
 Items sold on clearance cannot be returned or refunded. They may not include original
 packaging. We make no guarantees about the condition of these items.
 Warranties
 Our standard refund and replacement policy lasts 30 days from the date your tracking
 number shows your order was delivered. If 60 days have gone by since your purchase was
 received, unfortunately we can’t offer you a refund or replacement.
 International Shipping
 Customs Duties, Tax and charges are not included in our base price. This is a shopper’s
 responsibility as each country has different Custom Duties and Laws of Taxation.
 For inquiries and any other concerns, you may contact us through the following
 channels:
 Email : mendesecoo@gmail.com
 Call/SMS : ✆ 508-567-2403 from 8am to 5pm